Nichols Airport Hotel

Great reception from the shuttle driver to the front desk receptionist!!! Very patient, friendly and accommodating — again referring to the driver and front desk receptionist! We forgot something in the fridge and they quickly obliged and attended to our request to have it brought to the airport. Room was clean! Since, we're all adults and not couples, they provided us individual beds! I thought that 2 of us will share a bed so seeing 3 beds for 3 adults was a pleasant surprise! The receptionist even assisted in setting up the Grab app and walked us through in using it. The location is perfect for where we wanted to go during our quick stay there.

Hotel Transport back to airport on day of departure was reasonably priced and the vehicle was well maintained and clean. The room that we stayed in was good and the beds were comfortable and plenty of storage space for the bags and an adequate hanging space for clothes on clothes hangers! BUT the room could have benefited from the installation of clothes hooks both in the bathroom/toilet as well as in the bedroom area to air clothes and towels on a daily basis. The cafe was well situated on the ground floor and easily accessible. The service was excellent and the food choice was good from both the 'fixed' complimentary breakfast menu as well as the regular cafe menu.

Everything, absolutely everything. All staff (right from room service, reception, lobby & Hotel collection/drop-off driver's) are amazing to say the least! No request or requirement was ever denied or shown to be annoying for them to fulfil. We would like to praise and thank them all and may God bless them continously to keep doing what they have been doing best. I myself didn't resist to hug some of then upon my departure because our stay was filled with so much satisfaction :)

Everything this is clean. The room and the hotel might be simple but we love that it was a very clean place. We ordered breakfast in our room and it was so delicious. We went to the restaurant upstairs and was instantly regretfuk that we didn’t go there to eat. It was spacious and open

Good-smelling room and hotel overall. Clean and neat. The room was spacious and we had three separate single beds for the three of us. Wide tables and enough chairs. There are complimentary toilettries and water.